Our Purpose is to bring environmental and social prosperity to the region we serve through our commitment to Love Every Drop. This, alongside our long-term ambitions for the region, informs how we run our business and is captured in our strategies and plans, which guide how we are going to deliver more for our region over the long-term. Our reports provide a transparent update on our company performance across a range of areas, from how we are working to reduce pollutions, to supporting vulnerable customers, to unlocking sustainable growth in our region. Our Annual Integrated Report contains our performance data from the last financial year.

Environment reporting

Our Purpose is to bring environmental and social prosperity to the region we serve through our commitment to Love Every Drop. In terms of the environment, we have many precious sites to protect.

Our reports cover our work to improve river health and more.

Regulatory reporting

As an industry, our regulator Ofwat, monitors our performance against a range of measures. Our reports contain our performance data and the actions we took to meet our targets.

People & Social reporting

Taking care of our people, customers and communities is core to our business. Our reports chart progress across a range of areas, from diversity and inclusion to how we’re supporting some of society’s most vulnerable customers.

Our reports cover our work to improve river health and more.

Financial reporting

Our financial reports cover our half and full year results. We also publish a Sustainable Finance Impact Report, which provides an overview of the projects funded by green finance.